THE INFORMATION WE COLLECT
At some colourcanada Web sites, you can order products, enter contests, vote in polls, express an opinion, subscribe to one of our services such as our online newsletters, or participate in one of our online forums or communities. The types of personally identifiable information that may be collected at these pages include: name, address, e-mail address, telephone number, fax number, credit card information, and information about your interests in and use of various products, programs, and services.
At some other colourcanada Web sites, you can submit information about other people. For example, you might submit a person's name and e-mail address to send an electronic greeting card and, if you order a gift online and want it sent directly to the recipient, you might submit the recipient's name and address. The types of personally identifiable information that may be collected about other people at these pages include: recipient's name, address, e-mail address, and telephone number.
At certain parts of some of our sites, only persons who provide us with the requested personally identifiable information will be able to order products, programs, and services, or otherwise participate in the site's activities and offerings. We also collect certain non-personally identifiable information when you visit many of our Web pages such as the type of browser you are using (e.g., Firefox, Internet Explorer), the type of operating system you are using (e.g., Windows XP or Mac OS), and the domain name of your Internet service provider (e.g., America Online, Earthlink).
HOW WE USE THE INFORMATION
We use the information you provide about yourself to fulfill your requests for our products, programs, and services, to respond to your inquiries about our offerings, and to offer you other products, programs or services that we believe may be of interest to you.
We use this information to communicate with you, such as to notify you when you have won one of our contests or when we make changes to our subscriber agreements, to fulfill a request by you for an online newsletter, or to contact you about your account with us.
We use the information that you provide about others to enable us to send them your gifts or cards. From time to time, we also may use this information to offer our products, programs, or services to them.
The information we collect in connection with our online forums and communities is used to provide an interactive experience. We use this information to facilitate participation in these online forums and communities and, from time to time, to offer you products, programs, or services.
If you choose to submit content for publication (e.g., a "letter to our editors, Comments"), we may publish your screen name and other information you have provided to us. We use the non-personally identifiable information that we collect to improve the design and content of our site and to enable us to personalize your Internet experience. We also may use this information in the aggregate to analyze site usage, as well as to offer you products, programs, or services.
COLLECTION OF INFORMATION BY THIRD PARTY SITES AND SPONSORS
All of our sites contain links to other sites whose information practices may be different than ours. Visitors should consult the other sites' privacy policies, as we have no control over information that is submitted to, or collected by, these third parties.
COOKIES AND OTHER TECHNICAL INFORMATION
We may send "cookies" to your computer primarily to enhance your online experience. "Cookies" are files that can identify you as a unique customer and store your personal preferences as well as technical information (including click through and click stream data). Cookies can either be permanent (i.e., they remain on your computer until you delete them) or temporary (i.e., they last only until you close your browser). We may also use "Web beacons" that monitor your use of our sites. Web beacons (or Web bugs) are small strings of code that provide a method for delivering a graphic image on a Web page for the purpose of transferring data, such as the IP (Internet Protocol) address of the computer that downloaded the page on which the Web beacon appears, the URL (Uniform Resource Locator) of the page on which the Web beacon appears, the time the page containing the Web beacon was viewed, the types of browser that fetched the Web beacon and the identification number of any cookie on the computer previously placed by that server. When corresponding with you via HTML capable e-mail, Web beacons let us know whether you received and opened our e-mail.
On their own, cookies or Web beacons do not contain or reveal any personally identifiable information. However, if you choose to furnish the site with personally identifiable information, this information can be linked to the data stored in the cookies/Web beacons.
OUR COMMITMENT TO SECURITY
We have put in place appropriate physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information we collect online.
HOW YOU CAN ACCESS OR CORRECT INFORMATION
PURCHASE AND REFUNDS
Payment Methods colourcanada accepts Visa, MasterCard and American Express through PayPal's secure service for online sales. No Additional payment methods are accepted for offline sales. Orders outside of Canada are payable in Canadian Dollars.
Shipping Information A tangible good is an item that is shipped to you and not downloaded from colourcanada online store. Tangible goods include all Clothes, cards etc.
Shipping cost is determined by quantity ordered, destination, and method selected. Delivery date is determined by destination and method selected.
Statement of Limited Warranty: At the time of shipment, all goods are inspected and warranted to be of first class quality. Any defective items or materials will be replaced without charge upon prepaid return to point of shipment if such items or materials prove upon inspection to be defective. For damage or loss occurring during transit, you must file damage claim with the carrier. Misapplication or misuse of items or materials is beyond our control an will void any warranty, expressed or implied.
Tracking Information: For customers in North America, a tracking number from an order placed online is available under the “track your order” or 'My Account' pages. International customers may contact their local store for more information for items ordered via facsimile, telephone, or email can be obtained by contacting colourcanada
NOTIFICATION REGARDING UPDATES
From time to time, we may update this privacy notice. We will notify you about material changes in the way we treat personally identifiable information by placing a notice on our site. We encourage you to periodically check back and review this policy so that you always will know what information we collect, how we use it, and to whom we disclose it.
HOW TO CONTACT US